BrainSite is a public AI agent built from a website or social media profile. This support manual explains how to create one, add approved knowledge, manage conversation context, qualify visitors, configure booking and payments, review leads, and connect supported channels.
Last materially updated July 30, 2026.
Quick start guide
Get your BrainSite ready to share
BrainSite is your public AI profile: a shareable page with an agent that answers questions, learns from approved knowledge, qualifies visitors, and helps move people toward the right next step.
What to call things
Use BrainSite for the public page, Agent for the visitor-facing AI, Knowledge for approved facts and sources, Agent Inbox for conversations and leads, and Sales Agent for qualification, booking, and suggested actions.
First setup pass
Create or scan your BrainSite, review the Agent page, add your logo and bio, set brand colors, add social links, add knowledge sources, then test the public chat.
What each page does
Dashboard shows status. Agent controls the public page. Knowledge controls answers. Agent Inbox stores conversations. Sales Agent controls qualification and booking. Account manages owner details and privacy.
Add BrainSite to bio
Copy your public BrainSite URL from the Agent page, paste it into the website or link field on Instagram, TikTok, X, LinkedIn, YouTube, or your link-in-bio tool, then test it from a signed-out browser.
Basic owner checklist
Open Dashboard and select the BrainSite you want to finish.
Open Agent and confirm the name, bio, profile type, logo, colors, and public URL.
Add social links and any videos, articles, or links you want visitors to see.
Open Knowledge and add approved URLs, upload files, or teach key facts directly.
Click Update agent knowledge after changing sources or teachings.
Open Sales Agent if you want qualification, booking, or next-action guidance.
Ask the public agent common visitor questions and fix any gaps in Knowledge.
Copy the public BrainSite URL and add it to your social bio, website, email signature, and QR materials.
What BrainSite includes
What does BrainSite include?
Public BrainSite link
A unique URL and QR-ready profile that visitors can open, scan, share, and talk to.
Live AI chat
Visitors ask questions and the agent answers from approved business context and sources.
Governed Knowledge Memory
Approved source material, corrections, and teaching become reusable business memory.
Lead inbox
Review conversations, captured contacts, qualification status, and follow-up opportunities.
Get started
Create your first BrainSite
Start with a smart public profile or scan an existing website to generate a draft agent.
Sign in and open Create BrainSite.
Enter a public website URL or start from your profile details.
Review the generated business context, bio, and brand profile.
Test chat before sharing the public URL.
Publish or share the BrainSite URL and QR code when ready.
Identity and branding
Control how your BrainSite appears
Your public page can reflect your business identity, visual style, and preferred contact channels.
Edit business name, agent name, bio, category, location, website, and slogan.
Add social links and channel buttons for X, Instagram, LinkedIn, Facebook, Email, GitHub, Telegram, WhatsApp, TikTok, YouTube, Threads, or Other.
Upload logos, mascot images, and a square brand icon.
Set primary, secondary, and background colors plus palette and fonts.
Choose a light or dark public template when available.
Knowledgebase
Teach the agent what it should know
BrainSite answers best when its knowledge is source-grounded and reviewed. Read the governed learning method for the distinction between approved knowledge, pending proposals, and conversation context.
Scan a public website to extract context, links, brand signals, and source pages.
Upload PDF, DOCX, TXT, Markdown, CSV, or JSON files.
Teach the agent directly from owner controls.
Review suggested memory before it affects live answers.
Approve, edit, or reject pending knowledge proposals.
Conversation Memory
Continue context without turning chats into facts
Conversation Memory preserves the minimum useful visitor and conversation context. It remains separate from approved Knowledge Memory.
Use recent turn context to keep the active conversation coherent.
Store conversation records, lead status, captured contact details, and outcomes for authorized review.
Resume eligible conversations only for the same BrainSite and permitted site origin.
Treat persistent cross-session personalization as a paid capability, subject to privacy and retention rules.
Send conversation-derived learning through human review before it can affect future answers.
Leads and conversations
Use Agent Inbox to follow up
The inbox turns public chat activity into a reviewable lead workflow.
See recent conversations, latest messages, channel source, and message count.
Review captured name, email, phone, and other visitor metadata when available.
Track lead status: New, Contact Captured, Qualified, or Archived.
Look for fallback answers and teach the missing knowledge.
Use dashboard attention items to find pending reviews, missing lead fields, and usage warnings.
Technical foundation
How is BrainSite governed?
BrainSite runs on three separated layers. The public agent only answers from Knowledge Memory the owner has reviewed and approved, kept apart from Conversation Memory, which holds just enough context to keep one exchange coherent. Between the two sits a set of deterministic safety rules, fixed checks that run the same way every time rather than depending on model judgment. Owner workflows, including Agent Inbox and the knowledge review queue, sit outside that runtime, so approving what the agent knows is a separate step from the agent using it.
01
Public BrainSite
A branded public profile or business page with links, contact channels, QR sharing, and a conversational agent.
02
Hermes Embedded Brain
A governed runtime that combines approved Knowledge Memory, bounded Conversation Memory, public-source context, and deterministic safety rules.
03
Owner workflows
Dashboard, Agent Inbox, knowledge review, identity controls, integrations, usage, and deployment tools keep the owner in control.
Pricing and usage
How do BrainSite plans scale?
Paid plans use soft conversation limits: your agent keeps responding, and overages apply according to the plan.
FreeFull sales flow + native booking50 conversations, then top-ups$0/month
Create, list, and revoke API keys from owner/developer controls.
Read assigned agent metadata.
Send chat messages to the assigned BrainSite.
List and read conversations.
Search approved knowledge.
AI visibility benchmark
Do AI search systems recognize BrainSite?
BrainSite appeared in 3 of 10 ChatGPT Search answers and 0 of 10 answers tested in Perplexity, Gemini, Google AI Overviews, and Microsoft Copilot. The largest problem was entity recognition: four platforms described the wrong product or could not connect BrainSite with its official website. Test completed July 29, 2026, published July 30, 2026.
PlatformQueriesCitationsBranded answers accurate
ChatGPT Search1032 of 2
Perplexity1000 of 2
Gemini1000 of 2
Google AI Overviews1000 of 2
Microsoft Copilot1000 of 2
Method: the same 10 queries were entered manually in each platform on July 29, 2026, and checked for a BrainSite mention, a clickable citation, description accuracy, and named competitors. This is a point-in-time observation, not a controlled ranking experiment; results can change as platforms update their indexes and retrieval systems. The next test is planned once the category page, comparison pages, and qualified third-party listings have been indexed.
Query set tested
What is an AI website agent?
Best AI website agent for creators
Best AI link in bio for creators
Linktree alternative with AI
ManyChat alternative for website visitors
AI chatbot with memory for business websites
AI agent for real estate agents
AI agent that books meetings from a website
BrainSite vs Linktree
BrainSite vs Intercom
Troubleshooting
How do you fix common BrainSite setup issues?
Website scan says the URL is not public
Use a normal public `https://` website. Localhost, private network, internal, and unsafe redirect targets are blocked.
The agent gives generic answers
Add source material, approve pending knowledge, and test again. If provider keys or usage limits are missing, fallback behavior may appear.
My BrainSite is missing from the directory
Check the public slug, deployment status, publish status, and whether the BrainSite is live or published.
A file upload is rejected
Confirm the file type is supported and the account has storage available. Knowledge uploads and seller document uploads have different limits.
Billing did not update after checkout
Confirm the Stripe checkout completed. If support is investigating, they should check webhook delivery and plan metadata.
Telegram, SMS, or WhatsApp messages are not routing
Confirm the channel is connected, webhook URLs are configured, and the owner or deployment mapping exists.
Need a deeper operational guide?
This public support page is generated from the BrainSite knowledgebase. Internal support and admin runbooks stay in the private KB so public support remains focused on user setup and troubleshooting.
