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BrainSite support

Set up one agent for your website, bio link, and profile.

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Quick start guide

Get your BrainSite ready to share

BrainSite is your agent-powered profile. It can live on your website, work as your bio link, and appear in the BrainSite Directory so people can ask about your work before they reach out.

What to call things

Use BrainSite for the public profile, Agent for the visitor-facing AI, Knowledge for approved facts and sources, Directory for public discovery, and Inbox for conversations, leads, and follow-up.

First setup pass

Create or scan your BrainSite, review your profile, add your projects and links, connect proof sources where available, add knowledge, then test the agent.

What each page does

Dashboard shows status. Agent controls your public profile. Knowledge controls answers. Inbox stores conversations. Sales Agent controls qualification and booking. Account manages owner details, integrations, and privacy.

Add BrainSite to bio

Copy your public BrainSite URL from the Agent page, paste it into the website or link field on X, LinkedIn, YouTube, email, or your link-in-bio tool, then test it from a signed-out browser.

Basic owner checklist

  1. Open Dashboard and select the BrainSite you want to finish.
  2. Open Agent and confirm the name, bio, profile type, logo, colors, and public URL.
  3. Add projects, services, proof links, and any videos, articles, or links visitors should see.
  4. Open Knowledge and add approved URLs, upload files, or teach key facts directly.
  5. Click Update agent knowledge after changing sources or teachings.
  6. Mark open-to-hire status if you want visitors to request an intro or work with you.
  7. Open Sales Agent if you want qualification, booking, or next-action guidance.
  8. Ask the public agent common visitor questions and fix any gaps in Knowledge.
  9. Copy the public BrainSite URL and add it to your social bio, website, email signature, and QR materials.
What BrainSite includes

What does BrainSite include?

Agent-powered profile

A public profile that shows your work, proof, links, and visitor-facing agent in one place.

Live AI agent

Visitors ask questions and the agent answers from approved context, sources, and profile data.

Governed Knowledge Memory

Approved source material, corrections, and teaching become reusable business memory.

Lead and intro inbox

Review conversations, captured contacts, qualification status, intro requests, and follow-up opportunities.

Create BrainSite Agent

Create BrainSite Agent

Start from your website, X profile, or public work history to generate a draft agent-powered profile.

  1. Enter a public website or X profile URL.
  2. Scan for context so BrainSite can pull together profile details, projects, services, proof, and links.
  3. Claim your BrainSite, review your profile, then share the public link, embed the widget, or list it in the directory.
Profile and branding

Control how your BrainSite appears

Your public profile can reflect your work, services, visual style, proof, and preferred contact channels.

  1. Edit name, agent name, bio, category, location, website, and slogan.
  2. Add projects, services, proof links, and open-to-hire status when relevant.
  3. Add social links and channel buttons for X, Instagram, LinkedIn, Facebook, Email, GitHub, Telegram, WhatsApp, TikTok, YouTube, Threads, or Other.
  4. Upload logos, mascot images, and a square brand icon.
  5. Set primary, secondary, and background colors plus palette and fonts.
  6. Choose a light or dark public template when available.
Knowledgebase

Teach the agent what it should know

BrainSite answers best when its knowledge is source-grounded and reviewed. Read the governed learning method for the distinction between approved knowledge, pending proposals, and conversation context.

Read how BrainSite learns
  1. Scan a public website to extract context, links, brand signals, and source pages.
  2. Upload PDF, DOCX, TXT, Markdown, CSV, or JSON files.
  3. Teach the agent directly from owner controls.
  4. Review suggested memory before it affects live answers.
  5. Approve, edit, or reject pending knowledge proposals.
Conversation Memory

Continue context without turning chats into facts

Conversation Memory preserves the minimum useful visitor and conversation context. It remains separate from approved Knowledge Memory.

  1. Use recent turn context to keep the active conversation coherent.
  2. Store conversation records, lead status, captured contact details, and outcomes for authorized review.
  3. Resume eligible conversations only for the same BrainSite and permitted site origin.
  4. Treat persistent cross-session personalization as a paid capability, subject to privacy and retention rules.
  5. Send conversation-derived learning through human review before it can affect future answers.
Leads and conversations

Use Inbox to follow up

The inbox turns public chat activity into a reviewable lead workflow.

  1. See recent conversations, latest messages, channel source, and message count.
  2. Review captured name, email, phone, and other visitor metadata when available.
  3. Track lead status: New, Contact Captured, Qualified, or Archived.
  4. Look for fallback answers and teach the missing knowledge.
  5. Use dashboard attention items to find pending reviews, missing lead fields, and usage warnings.
Technical foundation

How is BrainSite governed?

BrainSite runs on three separated layers. The public agent only answers from Knowledge Memory the owner has reviewed and approved, kept apart from Conversation Memory, which holds just enough context to keep one exchange coherent. Between the two sits a set of deterministic safety rules, fixed checks that run the same way every time rather than depending on model judgment. Owner workflows, including Inbox and the knowledge review queue, sit outside that runtime, so approving what the agent knows is a separate step from the agent using it.

Public BrainSite

A branded public profile or business page with links, contact channels, QR sharing, and a conversational agent.

Hermes Embedded Brain

A governed runtime that combines approved Knowledge Memory, bounded Conversation Memory, public-source context, and deterministic safety rules.

Owner workflows

Dashboard, Inbox, knowledge review, identity controls, integrations, usage, and deployment tools keep the owner in control.

Pricing and usage

How do BrainSite plans scale?

Paid plans use soft conversation limits: your agent keeps responding, and overages apply according to the plan.

FreeFull sales flow + native booking50 conversations, then top-ups$0/month
StarterPersistent memory + payments300 conversations/month + top-ups$29/month
Open full pricing
Integrations

Connect channels and workflows

BrainSite can support web chat, Telegram, SMS, WhatsApp, X (Twitter) DM, voice/call workflows, email notifications, and seller onboarding depending on configuration.

  1. Telegram uses owner linking, webhook routing, and optional support group teaching.
  2. SMS and WhatsApp route through Twilio webhooks.
  3. X (Twitter) DM replies to prospects who message your connected X account, using the same sales agent as your website. Available on the Starter plan and above.
  4. Voice workflows use the separate voice worker.
  5. Email supports seller onboarding and lead notifications.
Website widget

Embed your BrainSite agent on your own website

Add the same BrainSite agent to an external website with one script tag when your account has widget access.

  1. Open Configure Agent for the BrainSite you want to embed.
  2. Confirm the owner account has widget access.
  3. Copy the Website widget script from the configuration panel.
  4. Paste it before the closing body tag on your website.
  5. Publish the site and test that new conversations appear in Inbox.
Developer API

Embed a BrainSite in external tools

Owners can create scoped API keys for one BrainSite deployment and use REST or the local MCP bridge.

Read API markdown
  1. Create, list, and revoke API keys from owner/developer controls.
  2. Read assigned agent metadata.
  3. Send chat messages to the assigned BrainSite.
  4. List and read conversations.
  5. Search approved knowledge.
AI visibility benchmark

Do AI search systems recognize BrainSite?

BrainSite appeared in 3 of 10 ChatGPT Search answers and 0 of 10 answers tested in Perplexity, Gemini, Google AI Overviews, and Microsoft Copilot. The largest problem was entity recognition: four platforms described the wrong product or could not connect BrainSite with its official website. Test completed July 29, 2026, published July 30, 2026.

PlatformQueriesCitationsBranded answers accurate
ChatGPT Search1032 of 2
Perplexity1000 of 2
Gemini1000 of 2
Google AI Overviews1000 of 2
Microsoft Copilot1000 of 2

Method: the same 10 queries were entered manually in each platform on July 29, 2026, and checked for a BrainSite mention, a clickable citation, description accuracy, and named competitors. This is a point-in-time observation, not a controlled ranking experiment; results can change as platforms update their indexes and retrieval systems. The next test is planned once the category page, comparison pages, and qualified third-party listings have been indexed.

Query set tested
  1. What is an AI website agent?
  2. Best AI website agent for creators
  3. Best AI link in bio for creators
  4. Linktree alternative with AI
  5. ManyChat alternative for website visitors
  6. AI chatbot with memory for business websites
  7. AI agent for real estate agents
  8. AI agent that books meetings from a website
  9. BrainSite vs Linktree
  10. BrainSite vs Intercom
Troubleshooting

How do you fix common BrainSite setup issues?

Website scan says the URL is not public

Use a normal public `https://` website. Localhost, private network, internal, and unsafe redirect targets are blocked.

The agent gives generic answers

Add source material, approve pending knowledge, and test again. If provider keys or usage limits are missing, fallback behavior may appear.

My BrainSite is missing from the directory

Check the public slug, deployment status, publish status, visibility settings, and whether the BrainSite is live or published.

A file upload is rejected

Confirm the file type is supported and the account has storage available. Knowledge uploads and seller document uploads have different limits.

Billing did not update after checkout

Confirm the Stripe checkout completed. If support is investigating, they should check webhook delivery and plan metadata.

Telegram, SMS, or WhatsApp messages are not routing

Confirm the channel is connected, webhook URLs are configured, and the owner or deployment mapping exists.

X (Twitter) DM is not replying

Confirm the plan is Starter or above (or an admin account), X shows Connected in Account > Connections, and the BrainSite is published. X only delivers messages from accounts separate from the one your BrainSite is connected as.

BrainSite Support | Agent, Profile, and Directory Help